Return & Shipping Policy

Return Policy for Nubianna Beauty 

At Nubianna Beauty we strive to provide our customers with high-quality beauty products. We understand that there may be instances where you receive a damaged or broken item. Please read our return policy carefully before making a purchase:

1. Returns for Damaged or Broken Items:

• We accept returns only for products that are damaged or broken upon arrival.
• To initiate a return, please contact our customer service team on our instagram page @nubiannabauty for the fastest response within [7 days] of receiving the product.
• Provide clear photos of the damaged or broken item, along with your order number, in your communication with our customer service team.

2. Returns Process:

• Once your return is approved, we will provide you with instructions on how to return the damaged or broken item.
• Please package the item securely to prevent further damage during transit.

3. Refund or Replacement:

• Upon receiving the returned item, we will inspect it to verify the damage.
• If the damage is confirmed, you may choose either a refund for the purchase amount or a replacement item.
• Refunds will be processed within [7 days] to the original payment method.

4. Non-Returnable Items:

• Due to the nature of our beauty products, we do not accept returns for reasons other than damage or breakage.

5. Contact Us:

• If you have any questions about our return policy or need assistance, please contact our customer service team on our Instagram @nubiannabeauty.

Note:

• Please carefully review your order before confirming your purchase.
• We are unable to accept returns for reasons other than damage or breakage.

Thank you for choosing Nubianna! We appreciate your understanding and cooperation.